Terms & Conditions

Welcome to Legnai.

Legnai is a holistic wellness, mind and body, and conscious lifestyle brand operated by Elevate Gateway Ltd, registered in England and Wales. Through wellness experiences, retreats, workshops, creative gatherings, and mindful social events, our intention is to cultivate spaces that inspire healing, conscious connection, unity, personal growth, creativity, wellbeing, community, and meaningful human connection.

By accessing this website, attending our events, booking services, retreats, workshops, or participating in any offerings provided through Legnai, you agree to the following Terms & Conditions.

  1. OUR OFFERINGS

Legnai provides wellness, educational, lifestyle, and community-based experiences, including but not limited to:

  • wellness and wellbeing events 
  • mind and body practices 
  • yoga and movement sessions 
  • retreats and immersive experiences 
  • conscious connection gatherings 
  • creative workshops and classes 
  • dance and embodiment experiences 
  • breathwork and somatic wellbeing experiences 
  • mindfulness and meditation sessions 
  • nutritional and wellbeing education 
  • community and social experiences 

All offerings are designed to support personal wellbeing, conscious living, creativity, connection, healing, unity, and community engagement.

  1. BOOKINGS & PAYMENTS

How to Pay

To make a booking, purchase a service, reserve a retreat space, or register for an event, please follow the checkout or booking instructions provided on the website and enter your payment details through our secure payment platform.

Once your booking or order has been submitted, you will receive a confirmation email. Please ensure that all contact information provided, including your email address and telephone number, is accurate, as we may need to contact you regarding your booking, event details, updates, or enquiries.

Payments

Payments may be made through our secure online payment systems using approved payment methods, including debit card, credit card, bank transfer, PayPal, Stripe, or other authorised payment providers made available through the website.

For security and data protection reasons, we do not accept debit or credit card details by email.

All bookings are subject to availability. Full payment or deposits may be required in advance to secure participation in selected events, workshops, retreats, or services.

Legnai reserves the right to amend pricing, schedules, locations, facilitators, or event details where reasonably necessary.

A booking shall only be deemed accepted once written confirmation has been issued by Legnai via email or other written communication. Legnai reserves the right to decline or cancel bookings prior to confirmation where reasonably necessary.

  1. CHANGES TO BOOKINGS

Requests to amend, transfer, reschedule, or modify bookings must be submitted in writing via email 3 days before the event and are subject to availability and approval at the sole discretion of Legnai and Elevate Gateway Ltd.

Due to operational planning, venue commitments, limited-capacity events, retreat arrangements, and advance costs incurred, changes to bookings cannot be guaranteed.

Legnai reserves the right to apply administration fees, revised pricing, transfer limitations, or additional charges in connection with requested booking amendments.

Legnai further reserves the right to make reasonable changes to event schedules, facilitators, venues, timings, accommodation, activities, programme details, or retreat arrangements where necessary due to operational requirements, safety considerations, supplier changes, availability, or circumstances beyond reasonable control.

Where significant changes are required by Legnai, reasonable efforts will be made to notify participants as soon as reasonably practicable.

  1. CANCELLATIONS & REFUND POLICY

Due to the nature of wellness events, retreats, workshops, venue reservations, operational planning, and limited-capacity offerings, bookings are generally non-refundable except where required under applicable consumer protection laws.

Nothing within these Terms & Conditions affects your statutory rights under the laws of England and Wales.

Refunds will generally not be provided for:

  • cancellations by participants 
  • change of mind 
  • scheduling conflicts 
  • travel disruption 
  • illness or personal circumstances 
  • non-attendance 
  • partially used services or experiences 

Participants are strongly encouraged to ensure they are able to attend prior to confirming any booking and may wish to obtain appropriate travel or event insurance where applicable.

At the sole discretion of Legnai, booking transfers, account credits, or rescheduling options may occasionally be offered in exceptional circumstances, however this is not guaranteed.

Legnai and Elevate Gateway Ltd reserve the right to cancel, postpone, amend, or reschedule events, retreats, workshops, facilitators, venues, or experiences where reasonably necessary due to insufficient bookings, safety concerns, illness, force majeure events, venue issues, supplier changes, travel disruption, or circumstances beyond reasonable control.

In circumstances where Legnai directly cancels an event or retreat and an alternative arrangement cannot reasonably be provided, Legnai reserves the right to issue account credit, transfer options, partial refunds, or alternative solutions at its discretion and subject to any non-recoverable third-party costs already incurred.

4A. FORCE MAJEURE

Legnai and Elevate Gateway Ltd shall not be held liable for any delay, cancellation, amendment, disruption, or failure to perform obligations arising from circumstances beyond reasonable control, including but not limited to:

  • natural disasters 
  • extreme weather 
  • pandemics or public health emergencies 
  • government restrictions 
  • strikes or industrial disputes 
  • war, terrorism, or civil unrest 
  • transport disruption 
  • supplier failures 
  • utility interruptions 
  • venue closures 

Where reasonably practicable, alternative arrangements, transfers, credits, or rescheduling options may be offered at the discretion of Legnai.

  1. WELLNESS DISCLAIMER

All Legnai offerings are intended for educational, personal development, relaxation, wellbeing-based services intended to support relaxation, self-awareness, emotional wellbeing, spiritual exploration, personal growth, healing, conscious living and community purposes.

Legnai does not provide medical, psychological, psychiatric, physiotherapy, therapeutic, nutritional, or healthcare therapy, diagnosis, or professional medical advice.

Our offerings, including but not limited to energy healing, Reiki, meditation, intuitive guidance, breathwork, dance, embodiment, movement, somatic practices, transmissions, teachings, mentoring, workshops, retreats, and guidance, are complementary wellbeing practices only.

These services:

  • are not medical therapy
  • are not psychiatric or psychological therapy
  • are not clinical therapy 
  • are not healthcare services 
  • are not intended to diagnose, treat, cure, or prevent medical or mental health conditions 
  • should not replace professional medical, psychiatric, therapeutic, financial, or legal advice 

Participants should seek guidance from an appropriately qualified healthcare professional regarding physical or mental health concerns.

No guarantees, warranties, or promises are made regarding:

  • healing outcomes 
  • energetic clearing 
  • emotional release 
  • manifestation outcomes 
  • spiritual awakening 
  • personal transformation 
  • energetic shifts 
  • life outcomes or results 

Individual experiences and interpretations may vary.

Participation in wellness, yoga, movement, embodiment, dance, breathwork, somatic, mindfulness, meditation, healing, retreat, or related activities may involve physical, emotional, or psychological exertion. Participants acknowledge that they voluntarily participate at their own discretion and assume full responsibility for their wellbeing and personal limits.

Participants are encouraged to consult an appropriately qualified medical professional prior to participating in any activities where they have concerns regarding physical health, mental health, pregnancy, injury, illness, trauma history, respiratory conditions, cardiovascular conditions, epilepsy, or other medical conditions.

No information, guidance, facilitators, teachings, or experiences provided by Legnai are intended to replace professional healthcare advice or therapy.

Participants acknowledge that individual experiences and outcomes may vary and that Legnai does not guarantee specific physical, emotional, psychological, spiritual, personal, or lifestyle results from participation in any event, retreat, workshop, session, or offering.

Participants remain responsible for their own wellbeing, decisions, actions, interpretations, and ongoing self-care following participation in any Legnai offering.

  1. No Medical, Therapeutic or Professional Relationship

Participation in any Legnai offering, including but not limited to energy healing, Reiki, breathwork, meditation, intuitive guidance, teachings, transmissions, mentoring, retreats, workshops, somatic practices, or wellbeing experiences, does not establish:

  • a doctor-patient relationship 
  • therapist-client relationship 
  • counsellor-client relationship 
  • psychologist-client relationship 
  • regulated healthcare provider relationship 
  • fiduciary relationship 
  • legal, financial, or other regulated professional advisory relationship 

All services, teachings, guidance, and content provided through Legnai are offered solely for spiritual, educational, self-development, wellbeing, relaxation, and personal growth purposes.

Participants acknowledge that any decisions, actions, interpretations, or lifestyle changes made following participation in Legnai offerings remain entirely their own responsibility.

Nothing provided through Legnai should be interpreted as medical, psychological, psychiatric, legal, financial, or professional advice.

  1. Health & Participation Requirements

Participants are responsible for ensuring that they are physically, emotionally, mentally, and medically fit to participate in any Legnai retreat, workshop, session, event, breathwork practice, meditation, movement activity, somatic experience, healing session, or wellbeing offering.

Participants agree to inform organisers in advance of any relevant:

  • medical conditions 
  • injuries 
  • allergies 
  • pregnancy 
  • respiratory conditions 
  • cardiovascular conditions 
  • epilepsy or neurological conditions 
  • mental health concerns 
  • trauma history 
  • accessibility requirements 
  • other circumstances which may affect safe participation 

Participation should only take place where the participant feels capable of engaging safely and responsibly within their own personal limits.

Participants acknowledge that certain practices may involve emotional release, energetic responses, nervous system activation, physical movement, deep relaxation, introspection, or psychological discomfort.

Participants remain responsible for:

  • monitoring their own wellbeing during participation 
  • seeking appropriate medical or therapeutic support where required 
  • discontinuing participation where they feel unsafe, overwhelmed, unwell, or unable to continue 

Legnai and Elevate Gateway Ltd reserve the right to refuse, suspend, or terminate participation where it is reasonably believed participation may present a risk to the participant or others.

In emergency situations, participants consent to Legnai seeking appropriate medical assistance where reasonably necessary. Any associated medical, healthcare, transport, or emergency-related costs remain the responsibility of the participant.

To the fullest extent permitted by law, Legnai and Elevate Gateway Ltd shall not be responsible for any personal, emotional, psychological, spiritual, financial, or lifestyle decisions, experiences, outcomes, or changes arising from participation in or reliance upon any services, content, guidance, teachings, facilitators, or experiences provided.

  1. PERSONAL RESPONSIBILITY

By participating in Legnai events, retreats, workshops, or activities, you acknowledge that participation is voluntary and undertaken at your own discretion and responsibility.

Participants are responsible for informing organisers of any relevant health conditions, injuries, allergies, accessibility requirements, or medical concerns prior to participation where appropriate.

Participants are responsible for participating within their own physical, emotional, and psychological limits and for stopping participation where they feel uncomfortable, unsafe, unwell, overwhelmed, or unable to continue.

In emergency situations, participants consent to Legnai seeking appropriate medical assistance where reasonably necessary. Any associated medical, transport, or healthcare costs remain the responsibility of the participant.

  1. RETREATS & TRAVEL

Participants attending retreats, destination experiences, or events requiring travel are responsible for:

  • ensuring valid travel documentation 
  • obtaining visas where required 
  • arranging suitable travel and medical insurance 
  • complying with local laws and regulations 
  • managing personal belongings and valuables 

Legnai and Elevate Gateway Ltd are not responsible for losses, delays, cancellations, injuries, damages, missed transport, accommodation issues, third-party provider failures, or travel disruption outside of reasonable control.

  1. GUEST BEHAVIOUR & COMMUNITY STANDARDS

Legnai is committed to cultivating respectful, conscious, inclusive, and supportive environments that encourage wellbeing, connection, creativity, personal growth, healing, unity, and community.

By attending or participating in any Legnai event, retreat, workshop, class, gathering, or experience, all participants agree to behave respectfully toward facilitators, organisers, venues, staff, collaborators, and fellow guests.

We do not tolerate behaviour that is deemed disruptive, abusive, discriminatory, unsafe, aggressive, inappropriate, unlawful, harmful, or inconsistent with the wellbeing and safety of the wider community.

Participants are expected to:

  • act respectfully and responsibly 
  • follow reasonable health, safety, venue, and event instructions 
  • respect venue property, accommodation spaces, and shared environments 
  • behave considerately toward other participants and staff 
  • avoid behaviour that may place themselves or others at risk 

Legnai and Elevate Gateway Ltd reserve the right to refuse entry, remove participants from events or retreats, or terminate participation without refund where behaviour is considered inappropriate, unsafe, disruptive, harmful, or in breach of these Terms & Conditions.

Where damage is caused to venues, accommodation, equipment, or property by a participant, the participant may be held financially responsible for any resulting costs, losses, or repairs.

  1. EXTERNAL LINKS

This website may contain links to third-party websites, platforms, services, venues, booking systems, social media pages, or external resources provided for information, convenience, or collaborative purposes.

Legnai and Elevate Gateway Ltd are not responsible for the content, availability, accuracy, policies, practices, or services of any third-party websites or external platforms. Accessing external links is done at your own discretion and risk.

We encourage users to review the terms, privacy policies, and practices of any external websites or services they visit.

  1. DISCLAIMER

The information, content, teachings, opinions, recommendations, external collaborations, facilitators, guest practitioners, retreat venues, and third-party materials shared through Legnai are provided for general educational, wellbeing, inspirational, and informational purposes only.

Views expressed by guest facilitators, collaborators, contributors, or external links do not necessarily represent the views, beliefs, or positions of Legnai or Elevate Gateway Ltd.

While we aim to provide accurate and supportive information, Legnai and Elevate Gateway Ltd make no guarantees regarding the completeness, accuracy, suitability, or outcomes associated with any content, services, external providers, or experiences shared through the platform.

  1. LIMITATION OF LIABILITY

While Legnai and Elevate Gateway Ltd use reasonable efforts to ensure that the information, content, services, event details, retreat information, materials, and resources displayed on this website are accurate and up to date, we make no guarantees, representations, or warranties, whether express or implied, regarding the completeness, reliability, suitability, or accuracy of any information contained on the website.

This website and all associated services, content, offerings, and materials are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of accuracy, compatibility, availability, security, fitness for a particular purpose, or non-infringement.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or free from viruses, technical faults, or other harmful components, nor do we guarantee that defects will be corrected.

To the fullest extent permitted by law, Legnai and Elevate Gateway Ltd shall not be liable for any direct, indirect, incidental, special, consequential, or economic loss arising out of or in connection with:

  • the use of, or inability to use, this website 
  • participation in events, retreats, workshops, classes, or services 
  • reliance on any information, content, or materials provided 
  • technical interruptions, delays, or website unavailability 
  • third-party platforms, venues, providers, facilitators, or external links 
  • loss of profits, revenue, contracts, business opportunities, goodwill, reputation, data, or anticipated savings 

Participants acknowledge that involvement in wellness, movement, yoga, dance, retreats, conscious connection events, and related activities is voluntary and undertaken at their own discretion and responsibility.

Nothing within these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability which cannot lawfully be excluded under applicable law.

Nothing within these Terms & Conditions excludes, restricts, or limits any rights which cannot lawfully be excluded under applicable consumer protection laws.

  1. INTELLECTUAL PROPERTY

All content, branding, designs, text, imagery, workshops, materials, creative concepts, and media displayed on this website or shared through Legnai remain the intellectual property of Elevate Gateway Ltd unless otherwise stated.

Content may not be copied, reproduced, distributed, or commercially used without prior written consent.

  1. PRIVACY

Any personal information collected through this website, bookings, mailing lists, contact forms, event registrations, or communications shall be processed in accordance with applicable UK data protection laws and our Privacy Policy.

  1. SEVERABILITY

If any provision within these Terms & Conditions is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

  1. WAIVER

Failure by Legnai or Elevate Gateway Ltd to enforce any right, provision, or remedy under these Terms & Conditions shall not constitute a waiver of such rights or remedies.

  1. CHANGES TO THESE TERMS

Legnai reserves the right to amend or update these Terms & Conditions at any time without prior notice. Continued use of this website or participation in our offerings constitutes acceptance of any updated terms.

  1. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Legnai is a trading name of Elevate Gateway Ltd, registered in England and Wales. Company No. 17208008.